Thank you for visiting the site https://www.elastify.ca/. This site, including mobile applications, are referred to in these terms as the “Sites”, and Elastify Inc. and/or its affiliates, are referred to as “we” or “us” or “our”. End users of the Sites are referred to as “you”.
We are responsible for all personal information under our control, including any personal information that is transferred to third parties for processing, storage or other purposes.
This policy applies to all information collected by or submitted to us on a Site. In some areas of a Site, you can make requests, submit reviews, and register to receive materials or communications from us. The types of Personal Information collected on these Sites are: Name, Email address, and Phone number. We will also collect your IP address, which is considered Personal Information in some cases. We may also track the pages you visit and your preferences.
Mobile Devices: When you access and use the Sites from your mobile devices, we receive data from the mobile device. This may include your location data, IP address, device type, and operating system. You may manage how your mobile device and mobile browser share location information with us, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
Analytics: We may use one or more third party analytics programs, including but not limited to Google Analytics, to help analyze how users utilize the sites. Google Analytics does not collect any Personal Information. Google Analytics uses a single first-party cookie containing an anonymous identifier to distinguish users and to collect standard Internet log information and visitor behavior information. The information generated by the cookie about your use of the Sites (including IP address) is transmitted to Google. This information may be used to create statistical reports on user activity for us. For more information about Google Analytics, including opt-out options, visit the Google Analytics privacy page at
Pixel Tags: Pixel tags (a.k.a. clear gifs) are tiny graphics with a unique identifier, similar in function to cookies (discussed below), which allow us to monitor the use of our sites and to deliver banner advertisements to you about our products and services as you browse the Internet. Pixel tags generally work in conjunction with cookies, registering when a particular computer visits a particular page. You cannot decline pixel tags; however, if you turn off cookies the pixel tag will simply detect an anonymous visit. In addition, we may use pixel tags in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you do not want to receive pixel tags you can opt-out of these emails or change the type of email you receive to text only.
Domain Name Tracking: When you use our Sites, we may record the name of the domain from which you accessed the Sites. Additionally, if you reach our sites by means of a link from another site, our computers may note the fact that you came to us from that linked site. We may also record the domain name and URL for the next website you go to after leaving any of the sites.
Please note, Credit Card information is not stored on line. We will not sell or lend any Credit Card information, to any third party.
The way we use your Personal Information
Personal Information is generally kept for our use in assisting you in your current or future use of the Sites or in analyzing sales trends. We do not sell, rent or provide your Personal Information to third parties, except as described herein. The collection of Personal Information is limited to that which is necessary for the purposes identified below. Information is only collected by fair and lawful means.
We may use your Personal Information, unless otherwise stated, as follows:
Providing Products and Services: We use Personal Information that you provide when engaging our services to complete those services. Such Personal Information is used to send information about our company and promotional material from some of our partners to you. Personal Information is also used to get in touch with you when necessary. You may opt-out of receiving future communications by following the directions in those communications.
Surveys: We sometimes use online surveys which ask you to voluntarily submit your Personal Information which usually includes contact information (typically your email address). If you choose to submit this Personal Information, we use it to send you promotional material.
Contests: We may periodically run contests on the Sites in which we ask you to voluntarily submit selected Personal Information. If you choose to submit this Personal Information, we use it to send you our promotional material and at times, send it to some of our affiliates. Your Personal Information is also used to contact you when necessary (i.e. if you win a contest).
Demographics: Demographic and profile data is also collected on the Sites. We use this information to tailor your experience on the Site, showing you content that we think you might be interested in, and display the content according to your preferences.
User Content: On some of the Sites, users are permitted to submit content ("User Content"). Our policies with regard to User Content are detailed in our Terms and Conditions.
Our sharing of Personal Information with third parties:
Marketing: We may provide Personal Information to third parties or marketers for their marketing purposes. We never provide your credit card or debit card numbers to any of these third parties or marketers.
User Disclosures: Some Personal Information is disclosed as a matter of course as a result of your use of the sites. Any Personal Information shared using our sites or on another website (such as Facebook, Google, LinkedIn, Instagram, Tiktok, or Twitter) may become public information. You should exercise caution when disclosing information to third parties or in public forums. Content shared between users of our Sites, including advice and opinions, represent the views and are the responsibility of those who post the content. We do not necessarily endorse, support, verify, or agree with the content posted. If you have any questions or comments about any content posted using our Sites, please contact us at the address below.
Users assume all responsibility for any loss of privacy or other harm resulting from their own voluntary disclosure of personal information in public forums.
Legal Disclaimer Concerning Subpoenas and Other Matters: We reserve the right to release account and Personal Information about you when we believe, in our sole discretion, that such release is appropriate to (1) comply with the law, legal process, or law enforcement requests; (2) protect and defend our rights, property, safety, or other interests including those of our parent company, subsidiaries, customers, shareholders, or others; (3) protect against fraud, misuse or unauthorized use of our Sites and to enforce or apply our Terms & Conditions of site Use ("Terms") and other agreements; and/or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).
Non-Personally Identifiable Information Collected Automatically
In some cases, we may collect information about you that is not personally identifiable. Examples include: the type of Internet Browser you are using; the type of computer operating system you are using; and, the domain name of the website from which you liked to our site or advertisement.
Cookies and IP addresses
We also collect, use, and monetize IP Addresses. An IP Address is a convention of the Internet Protocol that identifies your "virtual" address on the internet. It is not personal to you and does not identify any of your Personal Information. All devices connected to a network have an IP Address permitting communication to and from the device. If you connect to the Internet from your computer, then you have an IP Address that looks something like this: 209.17.654.152. In the simplest possible terms, your IP Address contains no data that identifies you individually, but it may reveal information regarding your location and/or your internet service provider. An IP Address is a logical address allowing you to connect to others and others to locate your computer. We use an IP Address for a number of uses as summarized in this Policy, such as to help diagnose problems with our server and to administer our sites. We also use IP Addresses to help identify you and to gather broad demographic information.
In addition to the disclosure of Personal Information to third parties as described above, we may monetize or otherwise provide anonymous IP Addresses to other third parties. For example, we sometimes employ other companies and individuals to perform functions on our behalf, such as hosting our website; providing marketing assistance, search results and links, or retargeted advertising; and/or analyzing data. These third parties have access only to IP Addresses and do not have access to your Personal Information. However, as disclosed above, we may disclose Personal Information to third parties in certain limited circumstances.
We work hard to provide you with a personalized experience. We do not alter or change your experience, or otherwise respond to “DNT” or “do not track” signals or other mechanisms received from your computer or mobile device. While on the sites, other third parties may be collecting your Personal Information as described above.
This site contains links to other sites. This Policy applies to our sites only. We do not exercise control over the privacy practices or content of any of the external links contained on the site. These external links may place their own cookies or other files on your computer, collect data, or solicit personal information from you, and are governed by their respective privacy policies and legal notices.
Our commitment to data security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Although we take precautions to prevent the unauthorized access of your Personal Information, no transmission of data over the internet is guaranteed to be completely secure and we cannot guarantee that your submissions to the Sites, any content residing on our servers, or any transmissions from our server will be completely secure. It may be possible for third parties to intercept or access transmissions or private communications unlawfully. Any such transmission is done at your own risk. Further, it is important for you to protect against unauthorized access to your password and computer. You should be sure to sign off after using a shared computer.
You also have the option to access the Site from your mobile or wireless device. When using a mobile device or a wireless network, depending on your carrier or network administrator's policies (over which we have no control), the carrier or network administrator may have access to your Personal Information. For information regarding your carrier or network administrator’s treatment of Personal Information, you should consult your carrier or network administrator's privacy policies.
Your information will only be retained for as long as it is necessary to fulfill the purpose for which it was collected by us, after which it will be destroyed. Personal Information may be accessed by us or transferred to us in Canada or the United States or to our affiliates, business partners, or service providers elsewhere in the world.
For persons domiciled in Quebec, if you want us to delete your name, telephone number or address from any nominative list in accordance with applicable privacy legislation, we will do so upon request, subject to applicable laws. Such requests should be made to our Customer Service Department (See ‘Who to Contact’ for more details).
Accessing and Updating Personal Information
You can access, correct and update certain personal information that you have provided to us by contacting our Customer Service Department by email at (EN) firstname.lastname@example.org or (FR) email@example.com
Opting out of communications from us
Opting out of having our marketing partner deliver ads tailored to your web preferences and usage patterns
If you choose NOT to have our marketing partners deliver ads tailored to their web preferences and usage patterns, you can opt out of this usage of their Personal Information by visiting the Network Advertising Initiative Opt-out Tool located at: www.networkadvertising.org/managing/opt_out.asp and opting out from targeted ads delivered by various marketers.
Opting out of sharing information with third party partners for marketing purposes
Who to Contact